For customer care staff, with special emphasis on those whose work includes direct service and
contact with customers..
Objectives:
To bring participants to appreciate customers as..
Retrenched, retirees or persons due to retire
To adjust quickly to the prospect of loss of employment, regain self-confidence, select and identify areas of competence and discover new skills and aptitudes and relaunch oneself into new energetic pursuits.
Benefits:
To help participants overcome self-doubt and trauma of job loss.
To gain skills into business opportunity identification and pursuit.
Rekindle the power of vision and energetic pursuit.
Outward Bound is the pioneer and global leader in experiential learning processes. Experiential Training is a unique approach to personal development that is premised on the reality that leadership and good management practices and instincts cannot be learnt exclusively in a classroom/lecture hall.
This is a course for persons qualified to enter management positions as newly recruited Management Trainees or those (earmarked) recently promoted as Managers.
To provide participants with an understanding of their role as the link between more..
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Outward Bound Kenya
Kenya Cultural Centre – 1’st Floor, Harry Thuku Road (opp. Norfolk Hotel),
+254205101174
info@outwardboundkenya.co.ke
