Target Group:

Employee relations, training managers, career counselors and human resource managers

Objectives:

To create a platform to ventilate and evaluate topical issues relevant to capacity development and skills growth

Target Group:

For customer care staff, with special emphasis on those whose work includes direct service and
contact with customers..

Objectives:

To bring participants to appreciate customers as..

Target Group:

All Managers and Team Leaders

Objectives:

To impart the skills required to inculcate a performance culture within an organization.

Benefits
The participants will be able to set challenging performance standards, measure output and reward accordingly. The overall result will be increased staff morale and productive capacity, improved individual and organizational performance.

Performance generate overal growth in all aspects

Target Group:

This is a course for persons qualified to enter management positions as newly recruited Management Trainees or those (earmarked) recently promoted as Managers.

Objectives:

To provide participants with an understanding of their role as the link between more..